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Reservation Policy

Common Rules:

1. Method of Payment:

a. In the booking of 2 nights or more, 50% of deposit or through the cards Mastercard, Visa and Diners.; 10% discount for full deposit.
b. When booking only 1 day, 100% guarantee by bank deposit or cards mentioned above.;
c. In Package of 3 or more days:. equal to 3 In Xs without interest, with entry via bank deposit. And the other 2 installments Visa, Mastercard or Diners Card. Sight (full deposit), 10% discount.
d. At check-in, final 50% should be paid by cash, check, or the Visa, Mastercard, Diners and Maestro cards; and At checkout, pay just the extras;
f. Volume: if guest request discount at time of booking, grant up to 10% on total daily if payment is 100% at sight through bank deposit (do not accept credit card this discount);

2. Cancellation of booking:

A. imperatively cancellations must be requested via e-mail and will be charged a 10% administrative fee. The refund and rebooking of hosting will follow the order below:
. the 30 to 16 days before check-in date: refund of deposit or rescheduling the date (according to availability of vacancies from the hostel). If the signal has been paid to the credit card, plus the administrative fee will be charged at the rate of 5% card;
b. From 15 to 10 days prior to hosting.:
i. Period Low season in midweek - value gets credit for another date that the guest can choose. There is no charge transfer, the only possible difference in price between one period and another;
ii medium and high season period (all weekends, holidays, vacations, or special promotional package) -. retaining 50% of the signal. If the signal has been paid by credit card, the return debits the rate of 5% card.
iii. Less than 10 days of hosting - 100% retention signal;

B. The final payment of 50% is made ​​at the entrance of the inn. If there is not, you can not join the guest in his home;

Upon check-in (input B) prompted a credit card as a guarantee of the extra expenses;

The withdrawal of stay during the stay, for whatever reason, WILL NOT ENTITLED TO ANY REFUND, REFUND OR CREDIT IN NEW DAILY, resulting in the total loss of the amount paid by the package or day (s). The extra consumption must be paid in full and independent hosting.

1. Prices subject to change without notice;
2. Groups:. Particular values ​​upon budget, for groups over 20 people.