Booking Policy

Common Rules:

1. Method of payment:

The. In the reservation of 2 or more daily, 50% of bank deposit or through the cards Mastercard, Diners and Visa; 5% discount for full deposit.

B. On booking only 1 night, when released, 100% guarantee via bank deposit or the cards mentioned above;

w. In Packages of 3 or more days: In up to 3 Xs equal without interest, being entered through bank deposit. And the other 2 installments on credit card Visa, Mastercard or Diners. At sight (full deposit), 10% discount. Inform in the booking form, in the field Special Request.

d. At check-in, 50% final must be paid in cash or Visa, Mastercard, Diners and Maestro;

and. At check-out, payment only of the extras;


2. Cancellation of reservation:

A. Immediately the cancellations must be requested by email and 10% of administrative fee will be charged. The refund and rebooking of the lodging will follow the order below:

The. From 30 to 16 days before the date of check-in: return of the deposit or remarking of the date (according to the availability of vacancies of the inn). If the signal has been paid in the credit card, in addition to the administrative fee, the card fee of 5% will be charged;

B. From 15 to 10 days before the lodging:

i. Low season period, midweek - value gets credit for another date that the guest can choose. No transfer fee is charged, only any difference in price between one period and another;

ii. Period of average and high season (all weekends, holidays, holidays, special or promotional package) - 50% retention of the signal. If the signal has been paid by credit card, the return will charge the 5% card fee.

iii. Less than 10 days of lodging - 100% signal retention;


B. Payment of the final 50% is made at the entrance of the inn. If it is negative, it will not be possible to enter the guest in his room;

C. At the check-in (entrance of the inn) a credit card will be requested as a guarantee of the extra expenses;

D. Withdrawal of stay during lodging, for any reason, SHALL NOT GIVE RIGHT TO ANY TYPE OF REFUND, REFUND OR CREDIT ON NEW DAILY, resulting in the total loss of the amount paid for the package or daily (s). The extra consumption must be paid in full and independent of the lodging.